Shipping Policy
At Brand Zone, we are committed to delivering your orders in a timely and efficient manner. We have developed a comprehensive shipping policy to ensure a smooth and hassle-free delivery experience for our valued customers.
Shipping Methods: We offer various shipping methods to cater to your needs:
- Standard Shipping: Our standard shipping option delivers your order within 7 business days.
Shipping Charges: Shipping charges may vary depending on the weight, size, and destination of your order. The exact shipping charges will be displayed at the checkout page before you confirm your purchase. We strive to offer competitive shipping rates while maintaining the quality and reliability of our delivery service.
Order Processing Time: Once your order is placed and payment is confirmed, our dedicated team begins processing your order. Please allow 1-2 business days for order processing before it is shipped. We work diligently to ensure that your order is processed as quickly as possible while maintaining accuracy and quality control.
Order Tracking: We provide order tracking services to keep you updated on the status of your shipment. Once your order is shipped, you will receive a confirmation email or SMS with a tracking number and instructions on how to track your package. You can easily track your order through our website or by contacting our customer care team.
Delivery Timeframe: The delivery timeframe for your order depends on your location and the shipping method chosen. Please note that unforeseen circumstances such as natural disasters or logistical challenges may occasionally impact delivery times. We strive to keep you informed of any significant delays and work to resolve them promptly.
Shipping Address: Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for any delays or non-delivery caused by incorrect or incomplete address information. If you need to make any changes to the shipping address after placing your order, please contact our customer care team as soon as possible.
Contacting Customer Care: If you have any questions or concerns regarding our shipping policy or the delivery of your order, please don't hesitate to reach out to our customer care team. You can contact us via email at brandzone.customercare@gmail.com or through WhatsApp at 0336 0099786. Our dedicated team is available to assist you and provide the necessary support.
Thank you for choosing Brand Zone. We appreciate your trust and will continue to provide you with exceptional service and quality products.
Sincerely, Brand Zone Customer Care